Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens with your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the “Responsible Party” section of this privacy policy.

How do we collect your data?

Your data is collected in part because you provide it to us. This could include data you enter into a contact form, for example.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This mainly includes technical data (e.g. web browser, operating system, or time of page access). The collection of this data happens automatically as soon as you enter the website.

What do we use your data for?

Some data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with future effect. Furthermore, you have the right, under certain circumstances, to request the restriction of processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

For this and any other questions on the subject of personal data, you can contact us at any time.

2. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and why this happens.

Please note that data transmission over the Internet (e.g. when communicating by email) may have security gaps. A complete protection of data from third-party access is not possible.

Responsible Party

The responsible party for data processing on this website is:

GetGreenGold GmbH
Elisabethstraße 11
40217 Düsseldorf
Germany

Phone: +49 211 90991370
Email: info@getgreengold.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, provided we do not have any other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in such cases, deletion will occur after these reasons cease to apply.

General Notes on the Legal Bases of Data Processing on This Website

If you have given consent to data processing, we process your personal data on the basis of Art. 6 (1) a GDPR and Art. 9 (2) a GDPR if special categories of data are processed in accordance with Art. 9 (1) GDPR. In the case of an explicit consent to transfer personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) a GDPR. If you have consented to the storage of cookies or to access information on your device (e.g. via device fingerprinting), the data processing is carried out additionally on the basis of § 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) b GDPR. Furthermore, we process your data if this is necessary for compliance with a legal obligation on the basis of Art. 6 (1) c GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) f GDPR. The specific legal bases for processing your data will be explained in the following sections of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. Sometimes it is necessary to transfer personal data to these external parties. We only pass on personal data to external parties if this is necessary for contract fulfillment, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the data transfer under Art. 6 (1) f GDPR, or if another legal basis permits the data transfer. When using processors (Auftragsverarbeiter), we only pass on personal data of our clients on the basis of a valid contract processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to Object in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is carried out based on Art. 6 (1) e or f GDPR, you have the right at any time to object, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. You can find the legal basis for processing in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (Art. 21 (2) GDPR).

Right to Lodge a Complaint with the Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to receive data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible, if the processing is based on consent or a contract (Art. 20 GDPR).

Right to Access, Rectification, and Erasure

You have the right, under the applicable laws, at any time to request free information about your stored personal data, its origin, recipients, and the purpose of data processing, and, if applicable, a right to rectification or erasure of this data. For this and any other questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request restriction of processing of your personal data. You can contact us at any time for this. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request restriction of processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request restriction of processing instead of erasure.
  • If we no longer need your personal data, but you need it to assert, exercise, or defend legal claims, you have the right to request restriction of processing instead of erasure.
  • If you have lodged an objection under Art. 21 (1) GDPR, a balancing of interests must be carried out. As long as it is not clear whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed—with the exception of storage—with your consent or for the establishment, exercise, or defense of legal claims or the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a member state (Art. 18 GDPR).

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the address line in your browser changing from “http://” to “https://” and the lock icon in your browser line.

When SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

3. Data Collection on This Website

Inquiry by Email, Phone or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

Processing of this data is carried out on the basis of Art. 6 (1) b GDPR, provided your inquiry is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effective handling of inquiries addressed to us (Art. 6 (1) f GDPR) or on your consent (Art. 6 (1) a GDPR), which can be revoked at any time.

The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose of data storage no longer applies (e.g. after completion of your request). Statutory retention obligations remain unaffected.